There may be several reasons why your card has not been accepted. These include:
You may have simply entered an invalid card number. The most likely reasons for this are that you misspelled the card number, skipped some of the digits, or did not enter the card number we need. Try again, carefully reviewing your writing.
The card type you specified (e.g. Mastercard, Visa) does not appear to match the card number provided. Please go back and verify that the card type selected is correct
Your card may be of the type that requires the cardholder to be present and is therefore not suitable for telephone or internet bookings. Try an alternative card.
Your bank may not allow online reservations with your card; some banks block online reservations automatically. Contact your card issuer.
Your bank has refused to authorize payment of this amount. Please contact your card issuing company.
We accept reservations made with the following credit card companies: American Express, Visa, Visa Delta, Master Card, Diners and JCB.
Credit card payments are processed live with the bank.
The Credit Card information requested to authorize your transaction is as follows:
Name of the person that appears on the credit card.
Card number, all numbers that appear on your card
Expiration date, when your card expires and you must renew it. Sometimes this is expressed as two digits slash two digits (xx/xx) correspond to the month/year
Bank, the name of the bank issuing your card. Sometimes with co-branded cards, you can find the name by looking at the back of the card, where the issuing bank will be mentioned.
CVV2/CVC2, sometimes known as CSC (Card Security Code). This is the credit card verification code required for all transactions. The CVV2 number can only be known by the person who actually owns the card and is not stored anywhere. On Visa, MasterCard, Diners Club cards, this number is located on the back of the card, near the strip where it is signed. You must use the last three digits of the number that you will find there. This is the CVV2. The exception is for American Express cards, where it is located on the front of the card and is a four-digit number that you will find at the top right.
Bank correspondence address. This is the address where you receive your bank statements. The address is also verified.
If you are still having problems, please contact your card issuing bank as your bank does not authorize the payment. Notify the bank of the date and time you tried to make your reservation and they will be able to tell you why they are rejecting the operation.